"US based data centres which are connected to the main Internet Backbone providing an un-interrupted and faster access to your website. " 
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| | Perl Questions | Q. Which version of Perl is available?
All of our servers have Perl 5.8 installed.
Q. What is path of Perl?
The path for Perl on all servers is: /usr/local/bin/perl
Q. Do you have any pre-installed scripts?
There are several scripts which can be installed on your website. You can also download and install thousands of additional Perl and PHP scripts from HotScripts.Com .
Q. Do you have ImageMagick installed?
Yes, we have the ImageMagick module installed. | Top | Mailing List Questions | Q. Do you support mailing lists?
Yes, you can run as many mailing list on your account as you wish. We recommend using Mailman which is installed on all our servers and ready for use. Under 'Mail Manager' in cPanel select 'Mailing Lists' and 'Add List', once created you can then manage the list via the Mailman web interface.
Q. Can I install my own mailing list software?
Yes, you can write your own or use already available scripts, see HotScripts for a complete list of mailing list scripts available for use.
Q. Can I send spam or unsolicited e-mail?
No, absolutely not, sending of spam or unsolicited mass e-mailing will result in immediate suspension and more than likely the termination of your account. This includes mailing lists which falsely advertise themselves as opt-in lists. Be warned!
Q. Are there any restrictions on the number of subscribers on a mailing list?
We allow a maximum of 15,000 messages (total) per month. 500 message per day and 200 messages per hour | | Technical Support and Customer Care Questions | Q. Is technical support free?
Technical support is available free to all clients. If you are having a problem with your account we will troubleshoot it for you and if necessary correct the problem. This does not include help with development, fixing script errors or aiding in your website creation in anyway. | Q. Do you offer 24hr 7day a week support?
Our support e-mail address is checked every few hours, every day of week, throughout the year. We aim to respond to all clients within 6 hrs, however as many clients have found we often respond within the hour, sometimes within minutes. | . How do I contact support?
The best way to contact support is to raise a ticket by visiting our helpdesk. | | Content Related Questions | Q. Will SeoNepal.com host adult/erotic web sites?
No, We do not host adult-sites.
Q. Can I upload MP3s for download by visitors?
You can use your web space as you please. Hence as long as you have distributions rights and own the copyright on the MP3s then you can upload them. You can not store or publish MP3s for which you do not own the copyright or have permission to distribute.
Q. Do you host warez, appz or serialz websites?
We do not host any warez related websites, this includes sites web linking to such material.
Q. Can I host a VBulletin or PHPBB or InvisionBoard forum?
Yes, we generally have no problems with any of above PHP forums.
Q. Do you allow any extreme right-wing or left-wing content?
Unfortunately due to the increased risk of denial of service attacks on such web sites we can not host any extreme right-wing or left-wing content, this includes but not limited to web sites aimed at provoking racial tension. | | Control Panel Questions | Q. What control panel do you issue to clients?
For Linux hosting plans, every account created comes with cPanel. Each of the control panels is fully-featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of email, files, backup, FTP, CGI scripts, and web site statistics.
Q. Can I create add-on and parked domain from the control panel?
Yes, parking a domain on top of your primary account and creating add-on domains can be done in realtime from within the control panel.
Q. How do I access my control panel?
For Linux users : http://www. yourdomain.com /cpanel
For Windows users : http://www. yourdomain.com :8086 | | Billing and Fee Questions | Q. What currency are your rates listed in?
For clients based in Nepal we charge in Nepali Rupees and for International clients we charge in US$.
Q. What is the billing schedule?
We bill every 365 days for Nepali clients.
Q. What are the payment methods accepted?
We accept Bank Transfer, Demand Draft but We do not accept outstation cheques.
To pay using international credit card, eCheck and PayPal, please visit our International site .
Q. What happens if I don't pay for my account?
Your account will be suspended and your web site will not be accessible. Your account will then be deleted at the discretion of the company. It is your responsibility to ensure payments are made on time.
Q. Is there a minimum contract or commitment?
Not at all. You can leave whenever you wish. Any fees paid up to the cancellation date will not be refunded (partially or in full).
Q. Do you accept PayPal?
Yes, we accept paypal.
Q. Do you accept wire-transfer or money order?
We do not accept money order. Wire-transfer is expensive. However, if you want to wire-transfer fund to us, please contact us at contact@seonepal.com
Q. What is the billing name that will appear on my credit card statement?
Your credit card statement will show PayPal.com as the merchant. Our PayPal account is in the name of our CEO, Basanta Acharya.
Q. Do you offer any discount for transferring from a competitor?
Unfortunately our rates are already extremely competitive hence we can not offer any further discounts.
Q. What happens if I exceed my bandwidth or disk space quota?
You will receive an email when you are approaching to utilize your quota. We will contact you in advance to discuss possible options, we will never bill you for extra bandwidth or disk space without your explicit agreement first.
Q. I only need a fraction of your xyz Plan, can I get a discount?
Unfortunately not. Our plans are preset, in order to maintain a high-level of service we can not offer any discount.
Q. Does it cost anything to upgrade my account?
There are no extra charges for upgrading your account, just the increase in yearly billing from the next billing date and a pro-rata charge for the difference in price for the remaining days/months in the year.
Q. Does it cost anything to downgrade?
No, you can downgrade at any time, your lower yearly fee will come into force the next time you are billed. Any fees paid up to the downgrade date will not be refunded (partially or in full).
Q. I need an invoice, can you supply me with one?
We provide email-invoice. You may print the email invoice for your records. We do not provide printed invoice for Internationla clients. | | Server and Network Questions | Q. Where are your servers located?
All of our high-performance servers are located in Dallas and Texas in the USA at the multi-million dollar high performance data-center.
Q. Why are your servers located in the USA ?
Our servers are located in the USA due to the unrivalled infrastructure and global connectivity available. Response times to sites hosted in the USA are often superior to those hosted anywhere else in the world, no matter where you accessing from. You may think of the USA as the central hub of the Internet. In addition due to the fibre capacity available in the USA bandwidth prices are significantly lower than anywhere else in the world.
Q. What are the specifications of your servers?
Our servers consist of Intel Pentium 4 3.66 ghz processing units and 64-bit dual processor AMD Opterons.
Q. How many sites do you host on each server?
We do not have a predefined limit, nor can we give you an estimate. Resource usage is continually evaluated on each server to ensure there are no bottlenecks in the serving of your web pages. You'll find each and everyone of our servers extremely responsive as we never overload our servers.
Q. Who monitors your servers?
Our data center monitors our servers 24 hrs a day 7 days a week, hence we are alerted to any problems within minutes, we have an arrangement with the data center to immediately notify us and begin troubleshooting any problems.
Q. How often do you upgrade your servers? How does this affect me?
We take a proactive approach to upgrading our servers and ensure upgrades are carried out well before resource capacity is reached. Occasionally we will install more memory or increase the processing power. You will be notified in advance of any upgrade work and your files will not be affected.
Q. What web server software do you run?
We run the Apache web server software for Linux/Unix hosting.
Q. What Kernel do you use?
We always have latest custom compiled for best performance. | | CGI Questions | Q. Where must .cgi files be placed?
CGI files can be created in any directory. The cgi-bin folder is just like any other folder and is only created by default because of tradition.
Q. How do I upload cgi files?
Upload CGI files via FTP. However ensure the transfer mode is ASCII to avoid problems.
Q. What do I have to chmod CGI files to?
Since CGI runs under your username, CGI files must be chmod to 700.
Q. My script returns internal server error?
This usually occurs when permissions are loosely set. Try giving 755 and/or 777 permission to your scripts. | | | Keywords: Linux web hosting nepal, web desing nepal, Search engine Optimization nepal, SeoNepal, Server nepal, cheap hosting nepal, free web hosting nepal, nepali hosting company, |
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